River Rock Casino Resort & The Hotel
7.8Rating
Very GoodRated by Guests
2,589Reviews
What to expect
Pros
- 🏖️Located close to the airport and downtown transportation options
- 🍴Lots of dining options available at the hotel
- 🏊Nice pool and hot tub area with a fun waterslide
- 🚇Convenient location right beside the sky train station
- 🛏️Comfortable beds and cozy accommodations
- 🍸Great service at the lounge and bar
- 👍Friendly and attentive staff
- 🌟Good location for work trade shows and business visits
- 🍕Nice food options at the Curve bar
- 🏋️Well-maintained fitness center and indoor pool
Cons
- 🚧Dated and worn-out rooms in need of renovations
- 🔇Noisy environment due to proximity to airport and train tracks
- 💸Hidden charges and unexpected fees added to the bill
- 🤢Poor quality buffet and limited dining options
- 🛎️Slow check-in process and unresponsive front desk
- 🛁Issues with cleanliness, mold, and maintenance in rooms
- 🍽️Limited and overpriced food options within the premises
- 🔒Difficulty accessing amenities, like closed restaurants and pool towels
- 🚫Unprofessional staff and disappointing customer service
- 💤Poor sleep quality due to noise disturbances and uncomfortable bedding
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Casino, Fitness center, Golf course [on-site], Hot tub, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin]
The 4-star River Rock Casino Resort & The Hotel offers comfort and convenience whether you're on business or holiday in Richmond (BC). The property features a wide range of facilities to make your stay a pleasant experience. Facilities like free Wi-Fi in all rooms, 24-hour room service, 24-hour security, convenience store, daily housekeeping are readily available for you to enjoy. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as flat screen television, air conditioning, heating, wake-up service, desk. The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Richmond (BC) has to offer are three great reasons you should stay at River Rock Casino Resort & The Hotel.
Where you'll be sleeping
30 m²
Queen Room with 2 Queen Beds (Hotel Tower)
2 queen beds
Suite 1 bedroom
1 sofa bed and 1 king bed
33 m²
Run of House
1 king bed or 2 queen beds
49 m²
One-Bedroom Suite (Casino Tower)
1 king bed & 1 sofa bed
49 m²
One-Bedroom Marina View Suite (Casino Tower)
1 king bed & 1 sofa bed
30 m²
King Room (Hotel Tower)
1 king bed
30 m²
King Room
1 king bed
48 m²
One-Bedroom Marina Suite
1 king bed and 1 sofa bed
30 m²
Two Queen Room
2 queen beds
One-Bedroom Suite with Marina View
1 king bed and 1 sofa bed
What other guests say about this hotel
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