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![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1729255428568/cly4t41nz6evqaf1npstsfnyx.webp?width=1000&quality=80&format=webp&strip=true)
Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive
7.5Rating
Very GoodRated by Guests
61Reviews
What to expect
Pros
- 🍽️Excellent restaurant choices
- 🏊♂️Great pool facilities
- 🛏️Comfortable beds and pillows
- 🌴Beautiful beach for swimming and snorkeling
- 🎉Entertaining events and activities
- 🎸Unique services like lending guitars for music enthusiasts
- 🍸Delicious and varied food options
- 👨👩👧👦Family-friendly environment
- 🛠️Continual improvements and renovations
- 🥂Friendly and accommodating staff
Cons
- 🔊Loud music at the restaurant and pool areas
- 🍽️Inconsistent food quality and excessive salt or sugar levels
- 🚧Inconveniences due to ongoing renovations
- 🚫Early closure of pool bars and limited pool hours
- 🍹Watered-down alcoholic beverages
- 🛏️Issues with room cleanliness and maintenance
- 🤷♂️Misleading room bookings and lack of room facilities
- 💰High prices for basic amenities like water and snacks
- 🚫Disappointing beach size and limited swimming areas
- 😕Inconsistencies in service quality and staff attitude
What this place has to offer
Things to do and ways to relaxBilliards, Diving, Fitness center, Game room, Golf course [on-site], Hot tub, Massage, Mini golf course, Nightclub, On-site entertainment, Pool with view, Private beach, Sauna, Spa, Spa/sauna, Steamroom, Tennis court, Tours, Water park, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Hard Rock Hotel Riviera Maya- Heaven Section (Adul is perfectly located for both business and leisure guests in Puerto Aventuras. The property offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at Hard Rock Hotel Riviera Maya- Heaven Section (Adul. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like flat screen television, internet access – wireless (complimentary), whirlpool bathtub, air conditioning, mini bar. The property offers various recreational opportunities. Convenience and comfort make Hard Rock Hotel Riviera Maya- Heaven Section (Adul the perfect choice for your stay in Puerto Aventuras.
Where you'll be sleeping
45 m²
Deluxe Room
1 king bed
45 m²
Diamond Deluxe Double Room
1 king bed
45 m²
Gold Deluxe Double Room
1 king bed or 2 double beds
240 m²
Rock Platinum Suite
2 king beds
45 m²
Gold Deluxe King Room - PURE
1 king bed
90 m²
Deluxe Platinum Sky Terrace King room
1 king bed
45 m²
Rock Royalty Level - Deluxe Platinum
1 king bed
45 m²
King Room with Garden View
1 king bed
90 m²
Platinum Deluxe Double Room with Terrace
1 king bed
90 m²
Deluxe King Room
1 king bed
What other guests say about this hotel
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