Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive

Name: Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive
Address: Km. 72 Carretera Cancun-Tulum, Puerto Aventuras, Quintana Roo, 77710, Mexico
Rating: 6.409090909090909

Puerto Aventuras, Mexico

Km. 72 Carretera Cancun-Tulum, 77710

6.4Rating

GoodRated by Guests

22Reviews

What to expect

Pros

🍽️Excellent restaurant choices
🏊‍♂️Great pool facilities
🛏️Comfortable beds and pillows
🌴Beautiful beach for swimming and snorkeling
🎉Entertaining events and activities
🎸Unique services like lending guitars for music enthusiasts
🍸Delicious and varied food options
👨‍👩‍👧‍👦Family-friendly environment
🛠️Continual improvements and renovations
🥂Friendly and accommodating staff

Cons

🔊Loud music at the restaurant and pool areas
🍽️Inconsistent food quality and excessive salt or sugar levels
🚧Inconveniences due to ongoing renovations
🚫Early closure of pool bars and limited pool hours
🍹Watered-down alcoholic beverages
🛏️Issues with room cleanliness and maintenance
🤷‍♂️Misleading room bookings and lack of room facilities
💰High prices for basic amenities like water and snacks
🚫Disappointing beach size and limited swimming areas
😕Inconsistencies in service quality and staff attitude

What this place has to offer

Things to do and ways to relaxBilliards, Diving, Fitness center, Game room, Golf course [on-site], Hot tub, Massage, Mini golf course, Nightclub, On-site entertainment, Pool with view, Private beach, Sauna, Spa, Spa/sauna, Steamroom, Tennis court, Tours, Water park, Yoga room

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish

Hard Rock Hotel Riviera Maya- Heaven Section (Adul is perfectly located for both business and leisure guests in Puerto Aventuras. The property offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at Hard Rock Hotel Riviera Maya- Heaven Section (Adul. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like flat screen television, internet access – wireless (complimentary), whirlpool bathtub, air conditioning, mini bar. The property offers various recreational opportunities. Convenience and comfort make Hard Rock Hotel Riviera Maya- Heaven Section (Adul the perfect choice for your stay in Puerto Aventuras.