Swimming pool
Lobby
Facilities
Exterior view
View
Pool View Room
Fitness center
Balcony/terrace
Balcony/terrace
Water park
Facilities
View
Meeting room / ballrooms
Banquet hall
Swimming pool
Spa
Exterior view
Balcony/terrace
Massage
Swimming pool
Spa
Spa
Swimming pool
Lobby
Restaurant
Kitchen
Playground
Water park
View
Spa
Balcony/terrace
Exterior view
Beach
Water park
Water park
Balcony/terrace
Exterior view
Swimming pool [kids]
Facilities
Beach
Balcony/terrace
Hot tub
Water park
Facilities
Restaurant
Swimming pool
Facilities
Bathroom
Lobby
Beach
Swimming pool [kids]
Facilities
Shops
Swimming pool [kids]
Facilities
Massage
Entrance
Bar/lounge
Facilities
Kid’s club
Water park
Food and beverages
Guestroom
Facilities
Guestroom
Guestroom
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Hard Rock Hotel Riviera Maya - Hacienda All Inclusive

8.2Rating
ExcellentRated by Guests
5,896Reviews

What to expect

Pros

  • 🌟Exceptional staff service and hospitality
  • 🍴Delicious and varied food options
  • 🏝️Private beach area with clear water and activities
  • 🍹Fantastic drink choices and bar service
  • 🎉Great shows and entertainment options
  • 🔔Attentive and helpful butlers for personalized service
  • 🎳Family-friendly amenities and activities
  • 💆Top-notch spa services and massages
  • 🌞Beautiful grounds and well-maintained facilities
  • 📸Excellent photography services for special events

Cons

  • 🔧Rooms showing signs of wear and aging
  • 🍲Food quality inconsistent in some restaurants
  • 🚿Issues with room amenities like air conditioning and showers
  • 💰High cost of spa services may not be justified
  • 🛑Pressure to attend timeshare presentations
  • 🔨Ongoing maintenance and construction work may be disruptive
  • 🌧️Impact of weather on outdoor activities and facilities
  • 🚶Long distances to walk within the hotel premises
  • 🏗️Limited availability of certain amenities due to maintenance
  • 📆Inconvenient or early closing times for restaurants and activities

What this place has to offer

Things to do and ways to relaxBilliards, Body scrub, Body wrap, Canoeing, Diving, Fitness center, Hot tub, Karaoke, Light therapy, Massage, Mini golf course, Nightclub, On-site entertainment, Pool with view, Private beach, Sauna, Snorkeling, Spa, Spa/sauna, Steamroom, Tennis court, Tours, Water park, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Elevator, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Portuguese

Ideally located in the Puerto Aventuras area, Hard Rock Hotel Riviera Maya - Hacienda All Inclus promises a relaxing and wonderful visit. Featuring a satisfying list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at Hard Rock Hotel Riviera Maya - Hacienda All Inclus. Some of the well-appointed guestrooms feature flat screen television, internet access – wireless (complimentary), smoking policy – non-smoking available, air conditioning, mini bar. The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Puerto Aventuras has to offer are three great reasons you should stay at Hard Rock Hotel Riviera Maya - Hacienda All Inclus.

Where you'll be sleeping

Rock Royalty Partial Ocean View Double Room image 1
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45 m²

Rock Royalty Partial Ocean View Double Room

2 double beds or 1 double bed

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90 m²

Deluxe Family

3 double beds or 1 king bed and 2 double beds

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45 m²

Heaven - Deluxe Gold Double Beds

1 double bed

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45 m²

Deluxe Gold - King Bed

1 king bed

Rock Suite Ocean Front Rooftop Lounge (Two Bedroom) image 1
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Rock Suite Ocean Front Rooftop Lounge (Two Bedroom)

1 king bed or 2 double beds and 1 king bed & 2 double beds

Heaven - Rock Suite Ocean Front image 1
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240 m²

Heaven - Rock Suite Ocean Front

2 king beds or 1 king bed or 1 king bed and 2 double beds & 1 king bed and 2 double beds

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45 m²

Deluxe Diamond - King Bed

1 king bed

Heaven - Deluxe Diamond King Bed image 1
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Heaven - Deluxe Diamond King Bed image 5
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45 m²

Heaven - Deluxe Diamond King Bed

1 king bed

Heaven Rock Royalty King Room image 1
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45 m²

Heaven Rock Royalty King Room

1 king bed

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45 m²

Deluxe King Room

1 king bed

What other guests say about this hotel

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Where you'll be staying